Blogs Posts
How Microsoft Dynamics 365 Contact Centre can help with overcoming challenges legal organisations face in delivering customer service
by Chris Goodwill | Mar 19, 2025 | Microsoft Teams Contact Centres, Blog
Microsoft Dynamics 365 Contact Center provides an advanced, AI-powered solution to address these challenges effectively.
read moreThe evolving threat of email phishing: Insights from security experts
by Marketing | Mar 5, 2025 | Microsoft Teams Rooms, Blog, Modern Work
Explore in-depth insights in UC Today’s and Pentesec’s - Symity's sister company - collaborative article about the evolving threat of email phishing attacks...
read moreNHS customer service transformation with Microsoft Dynamics 365 Contact Center
by Chris Goodwill | Feb 19, 2025 | Microsoft Teams Contact Centres, Blog
Overcoming challenges for NHS organisations, delivering effective customer service with Microsoft Dynamics 365 Contact Center.
read moreThe 2024 data security landscape: How AI is reshaping protection strategies
by Marketing | Jan 23, 2025 | Microsoft Teams Rooms, Modern Work, Blog
Microsoft’s 2024 Data Security Index report sheds light on emerging trends, challenges, and strategies to safeguard sensitive information while navigating the rise of generative AI....
read moreEnhancing Meetings with AI Features
by Marketing | Jan 15, 2025 | Microsoft Teams Rooms, Modern Work, Blog
Explore what’s next in Teams and beyond from Microsoft Ignite 2024 in UC Today's and Symity's collaborative video.
read moreMicrosoft Teams’ new interpreter agent aims to break down language barrier in meetings
by Marketing | Dec 17, 2024 | Microsoft Teams Rooms, Blog, Modern Work
Learn how Microsoft Interpreter Agent enables speaking your own native language in Teams meetings, and an AI-powered meeting tool is providing live translations.
read moreTransforming Customer Service in UK Central Government with Microsoft Dynamics 365 Contact Center
by Chris Goodwill | Dec 5, 2024 | Microsoft Teams Contact Centres, Blog
In-depth insights into how Microsoft Dynamics 365 Contact Center is transforming Customer Service in UK Central Government.
read moreSymity and Xpedition joint partnership announcement: driving excellence in customer experience and digital contact centre solutions
by Chris Goodwill | Nov 19, 2024 | Microsoft Teams Contact Centres, Blog
Symity and Xpedition joint partnership announcement: Uniting to drive excellence in customer experience and digital contact centre solutions - the aim of our joint partnership agreement.
read moreCutting-edge AV solutions for modern universities
by Marketing | Nov 5, 2024 | Microsoft Teams Rooms, Blog, Modern Work
Symity's smart AV solutions for modern universities: tailored, integrated, future-proof, flexible and designed to get the most out of your current infrastructure...
read moreMicrosoft Places: Is it the Future of Hybrid Work Environments?
by Marketing | Nov 1, 2024 | Microsoft Teams Rooms, Blog, Modern Work
Explore the potential for the platform to supercharge collaboration in UC Today's and Symity's collaborative article.
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