All Symity Teams training sessions hosted on Teams include top tips on the importance of using the right headset and how to switch headset devices depending on your hybrid ways of working.

In the past year I have become so accustom to wearing a headset they are morphing into my head! I have 4 different devices on the go.

  • Good old iPhone white cable that neatly tucks into my pocket and handy when perhaps queuing.
  • Tiny Samsung Bluetooth Earbuds perfect at the gym with freedom of movement on iTunes. Had mine about 3 years, cost about £20 and still work perfectly! These are the latest version Samsung Galaxy Buds | Wireless Earbuds | Samsung UK
  • When facilitating Teams training, I go old-skool with Plantronics Blackwire Corded Headset as the cable provides extra confidence as no need to worry about Wi-Fi or battery life fluctuating.
  • For day to day meetings I use Plantronics Voyager Headset with Bluetooth flexibility to dash down stairs from my loft office when the dogs bark as the doorbell rings.

When I am not using this headset for work I find them so comfortable I pretty much wear them all day when home alone, doing house work or dog walking and listening to Audible books or podcasts.

I took this a step too far when I dived into a pool and swam a length underwater with them inadvertently round my neck! I was mortified – but after a few days they dried out and work perfectly. I discovered other headset feats of endurance in hot air balloons, and to the moon!

Small Print: We do not recommend them when swimming but highly recommend them on Teams Meetings, Podcasts, Audible, iTunes or dog walking, hot air ballooning and Moon walks. The focus is to use the right headset to the match the activity or place. Whether users prefer wired, Bluetooth, over the ear or on the ear, there is a headset certified for Teams that can suit every user and preference. Users may be in a Help Desk or Contact Centre – or on the go!  The need to hear and be heard is constant now.

Lesley Crook

Microsoft Most Valuable Professional