Are you looking to transform your customer service operations with cutting-edge technology?
Watch our recording, introducing you to Microsoft Dynamics 365 Contact Center with Phil Sharp (Global Black Belt – Contact Center) from Microsoft and Chris Goodwill (Strategic Partner Manager & Solution Specialist) at Symity.
What you’ll learn?
• Overview of the platform: Discover the powerful benefits of the Microsoft Dynamics 365 Contact Center.
• Omnichannel capabilities: Learn how to seamlessly integrate email, chat, social media, and more into a single interface.
• AI and automation: Explore how AI-driven insights and automation can enhance efficiency and customer satisfaction.
• Real-World Use Cases: See how leading organisations are leveraging the platform to improve their customer service operations.