Business Applications
Symity are specialists in the creation of Microsoft Teams-related solutions to overcome business process challenges. Projects range from small tactical tools to manage a particular workflow to organisation-wide business transformation applications.
Why choose us
Companies can significantly reduce time switching between applications and improve the overall employee experience by expanding the capabilities of familiar user experiences with Teams.
Recent bespoke projects include:
- Staff relocation tracking system for a large government department
- Team creation control tool for MS Teams
Products we have developed include:
Symity Hub
Full or hybrid cloud-hosted telephony platform, which can be scaled to suit organisations as they grow. Built to a modular design, Hub provides a single interface for service owners and support staff to manage and maintain their MS Teams deployments.
Platform Key Features
- Microsoft Entra-ID Single Sign On including MFA
- No need for insecure Service Accounts with fixed passwords
- Flexible data locations for compliance & security purposes
- Role-based access control independent of restrictive built-in Microsoft roles
- Secure, highly available and dynamically scalable service
- Synchronises directly with Microsoft Teams
- Full audit logging
Number Management Module
Say goodbye to the number management spreadsheet!
Enables centralised management of number ranges and number and voice policy allocations. Crucial tasks for the smooth running of a Microsoft Teams-based telephony platform within any organisation.
Enables support staff to administer numbers without advanced training and allows for number lifecycles to be easily managed.
Key Features
- Consolidated management portal
- A central view for all tenant numbers
- Allocate DDIs to users
- Bulk user & policy assignment
- Classification of numbers in range
Reduce Misconfiguration Risk:
- No need for PowerShell or scripts
- Remove the need for spreadsheets to manage numbers
- Synchronises directly with Teams
- Health checks per user highlight issues
- Removes the need to give unnecessary permissions to admins
Easy Number Management:
- Automatically generates sequential ranges
- Automatic carrier detection
- Number classification to further organise telephony estate
- Supports Teams Calling Plans, Direct Routing and Operator Connect
Easy Number Management:
- Easily see number allocation with ranges
- View % of free numbers
Watch our demo video to find out more:
All this guarantees efficiency savings and, coupled with reducing the risk of misconfiguration through scripts and command-line use, makes Symity Hub an essential part of your service management toolset.
Symity Assist
Cloud-based SaaS on-demand video service, offering a suite of MS Teams Room bitesize video training materials, customised specifically to deliver optimised training for users whilst in a meeting room. Accessible directly from the user’s smartphone.
Request-a-desk
Chat-based resource booking tool, which is accessed by users natively through Microsoft Teams.
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- Users can create/edit and cancel desk bookings
- Specify desk characteristics (riser, PC, dual screen etc.)
- Flexibility to choose either manual or automatic desk assignments
- Create new bookings on behalf of others
- Upload links to floorplans