Did you know that Microsoft Teams Phone System includes a number of call routing functions that can be used to set up a simple contact centre for your organisation?

If you’ve updated your meeting rooms to Microsoft Teams Rooms (MTR) to achieve a simple, all in one solution, having a legacy phone system in the middle of the table for audio conferencing will probably come across as a bit last century.

One of the key components to a successful Microsoft Teams Phone System deployment is undoubtedly a well-developed end user training plan. But what exactly should you be considering when planning your training campaign?

Today Symity, part of the Charterhouse Group proudly announces that Chris Goodwill – Modern Workplace Sales Specialist, has been awarded as one of the 30 global ANYWHERE365® Ambassadors. He was selected from well over 100 worldwide nominations.

Since 2020, the working world has turned into an irrevocably different place – and contact centres have transformed right alongside it.

Over the last couple of years Microsoft has seen a huge shift of businesses moving to Microsoft Teams due to the pandemic. Satya Nadella says a decade of transformation happened over night! Which is saying something. Teams is a great tool which allows...

  I have been working with Anywhere365 for over 5 years now, both in my current role with Symity and previously with another Microsoft Partner. When Mitel made Contact Centre for Lync end of life, we went to market and looked for a Microsoft Certified solution...

We are proud to have two MVPs at Symity! Microsoft Most Valuable Professionals (MVPs) are technology experts who passionately share their knowledge with the community. They have an unstoppable urge to get their hands on new, exciting technologies. They have deep...