by Kieran Lloyd | Apr 6, 2023 | Blog, Microsoft Teams PhoneIn an ever-changing mobile / hybrid / remote workplace Teams Phone Mobile allows businesses to utilise mobile network connectivity to access the Teams ecosystem...
by Chris Goodwill | Mar 24, 2023 | Blog, Microsoft Teams Contact CentresWhat are the benefits of moving to Contact Centre as a Service (CCaaS)? Overall, moving to a CCaaS solution can help businesses improve their customer service while reducing costs and increasing flexibility.
by David French | Dec 31, 2022 | Blog, Microsoft Teams Contact CentresDid you know that Microsoft Teams Phone System includes a number of call routing functions that can be used to set up a simple contact centre for your organisation?
by James Hammond | Dec 31, 2022 | Blog, Microsoft Teams Phone, Microsoft Teams RoomsIf you’ve updated your meeting rooms to Microsoft Teams Rooms (MTR) to achieve a simple, all in one solution, having a legacy phone system in the middle of the table for audio conferencing will probably come across as a bit last century.
by Richard Lewis | Dec 31, 2022 | Blog, Microsoft Teams PhoneOne of the key components to a successful Microsoft Teams Phone System deployment is undoubtedly a well-developed end user training plan. But what exactly should you be considering when planning your training campaign?
by Chris Goodwill | Nov 14, 2022 | BlogToday Symity, part of the Charterhouse Group proudly announces that Chris Goodwill – Modern Workplace Sales Specialist, has been awarded as one of the 30 global ANYWHERE365® Ambassadors. He was selected from well over 100 worldwide nominations.