by Chris Goodwill | Mar 24, 2023 | Blog, Microsoft Teams Contact Centres
What are the benefits of moving to Contact Centre as a Service (CCaaS)? Overall, moving to a CCaaS solution can help businesses improve their customer service while reducing costs and increasing flexibility.
by Chris Goodwill | Nov 14, 2022 | Blog
Today Symity, part of the Charterhouse Group proudly announces that Chris Goodwill – Modern Workplace Sales Specialist, has been awarded as one of the 30 global ANYWHERE365® Ambassadors. He was selected from well over 100 worldwide nominations.
by Chris Goodwill | Nov 13, 2022 | Blog, Microsoft Teams Contact Centres
Since 2020, the working world has turned into an irrevocably different place – and contact centres have transformed right alongside it.
by Chris Goodwill | Sep 22, 2021 | Blog
Have you ever joined a Teams Meeting late? Scrabbling to grab some paper and pen to be able to take notes? Or trying to open OneNote and navigate to the right notebook to add a new section and page? That was me about 12 months ago, then this happened .. Capturing...
by Chris Goodwill | Jul 14, 2021 | Blog
I have been working with Anywhere365 for over 5 years now, both in my current role with Symity and previously with another Microsoft Partner. When Mitel made Contact Centre for Lync end of life, we went to market and looked for a Microsoft Certified solution...