Date: Thu, 16 September 2021

Time: 10:25 – 11:05 BST

Location: Commsverse, Mercedes Benz World, Surrey

Talk to your customers in Microsoft Teams

Wouldn’t it be great to to be able to support and to speak with your customers via chat within Teams? In this technical session, I will show you how you can!

Using all-Microsoft technology, this session will demonstrate how you can have a customer-facing website with web chat user able to communicate with agents in a Teams channel.

This session will break down how the technology works together and how you can implement it in your own solution.

Hosted by Lee Ford, MVP and Solution Architect