Are you looking to transform your customer service operations with cutting-edge technology?

Join us for an exclusive webinar introducing you to Microsoft Dynamics 365 Contact Center with Phil Sharp (Global Black Belt – Contact Center) from Microsoft and Chris Goodwill (Strategic Partner Manager & Solution Specialist) at Symity.

Plus if you attend we’ll provide a follow up FREE* Half Day Briefing Workshop to kick start your organisation’s journey with Microsoft’s new Contact Centre as a Service (CCaaS) platform.

What you’ll learn?

  • Overview of the platform: Discover the powerful benefits of the Microsoft Dynamics 365 Contact Center.
  • Omnichannel capabilities: Learn how to seamlessly integrate email, chat, social media, and more into a single interface.
  • AI and automation: Explore how AI-driven insights and automation can enhance efficiency and customer satisfaction.
  • Real-World Use Cases: See how leading organisations are leveraging the platform to improve their customer service operations.

We look forward to seeing you at the webinar.
Team Symity

 

Date: Wed 23/10/24

Time: 14:00 – 15:15 GMT

Venue: Online