AudioCodes
A trusted partner for Microsoft Teams solutions
How AudioCodes products can help you enhance your Teams experience and leverage your existing infrastructure
Symity have over a decade of experience with AudioCodes voice products and successfully implemented AudioCodes voice solutions with Microsoft Teams for a wide range of clients. These solutions handle millions of telephone calls every week and are deployed in all corners of the globe.
Our expertise with AudioCodes products, combined with our deep understanding of Microsoft Teams, enable us to deliver reliable and scalable voice solutions to our customers.
Session Border Controllers
AudioCodes Session Border Controllers (SBCs) are certified for Microsoft Teams Direct Routing, enabling secure and reliable voice connectivity for Teams users. They offer a range of deployment options, including:
- Virtual in Cloud: Deploy SBCs as virtual machines in Azure, AWS, or Google Cloud Platform
- Virtual on-prem: Deploy SBCs as virtual machines on your own servers or hypervisors
- Physical on-prem: Deploy SBCs as dedicated hardware appliances with high availability and scalability
- As a Service: Subscribe to Symity DRaaS, a fully managed SBC service that includes provisioning, monitoring, and support
Other features:
- Scale from 10 to 10s of thousands of concurrent calls
- High availability and resilient architecture
- Comprehensive voice network security
- Teams survivability: Enable local PSTN breakout and voice continuity in case of WAN or cloud outage
Gateways
AudioCodes Gateways allow you to connect your Teams environment to legacy telephony systems, such as ISDN or PBX. It also supports various scenarios, such as:
- ISDN > SIP: Migrate from ISDN to SIP trunking and prepare for the big switch off in 2025
- Legacy PBX Integration: Integrate your existing PBX with Teams and enable hybrid voice scenarios
ATAs
AudioCodes Analog Telephone Adapters (ATAs) enable you to connect your analogue devices, such as fax machines, modems, or phones, to your Teams environment.
- Supported with Teams SIP Gateway
- Support various port configurations, from 2 up to 288 ports, and offer advanced features, such as fax over IP, caller ID, and MWI
- Can help you transition from analogue to digital telephony and prepare for the big switch off in 2025
Teams Phones
AudioCodes Teams Phones are certified for Microsoft Teams and offer a rich and intuitive user experience. They come in different models, from entry level common area, knowledge worker and executive devices.
Key features:
- High-definition voice quality
- Robust security mechanisms
- Bulk management via AudioCodes Device Manager Pro
- Enhanced Teams branch survivability with hybrid Teams and SIP phones
One Voice Operations Center
One Voice Operations Center (OVOC) is a web-based management and monitoring tool for AudioCodes devices and voice network elements.
OVOC offers a range of features, such as:
- Centralised configuration and provisioning of AudioCodes devices
- Real-time monitoring and troubleshooting of voice quality and network performance
- Historical reporting and analytics of voice network usage and trends
- Integration with Microsoft Teams Admin Center and Call Quality Dashboard
OVOC provides a comprehensive view of your voice network and helps you optimise your Teams Voice experience.
Device Manager Pro
Device Manager Pro (DMP) is a cloud-based service that enables you to manage and update your AudioCodes Teams Phones.
DMP offers a range of features, such as:
- Remote configuration and firmware updates of AudioCodes Teams Phones
- Inventory management and device grouping
- Device health and status monitoring
- Customisation of phone settings and user interface
DMP helps you simplify and automate the management of your AudioCodes Teams Phones.