We’re proud to announce that Symity has been awarded Gold Partner status by Luware, a global leader in Contact Center solutions for Microsoft Teams.

This recognition marks a major milestone in our partner journey and reflects our expertise in delivering cutting-edge, Microsoft-aligned customer experience solutions.

The gold accreditation is awarded to partners that display the very highest standard of customer service, proven track record of delivery, and a shared ambition to help organisations transform their customer engagement through Microsoft Teams.

Teamwork played a huge part in achieving this accreditation and is the result of contributions from across the business, including sales, pre-sales, delivery, and support.

Our customers rely on us not just to implement technology, but to recommend the right tools and support as their needs evolve. Our Gold Partner status reinforces our ability to do just that.

We’re already seeing the positive impact Luware’s solutions can have, particularly in regulated industries and complex customer service environments.

This status is a commitment to our continued innovation, collaboration, and service excellence.  A huge thank you to our team, our customers, and of course our partners at Luware.

Want to optimise your contact centre and enhance your customer service?

If you’re exploring options for optimising customer experience within Microsoft Teams, now’s a great time to talk to us. Get in touch with our team today.