How Microsoft Dynamics 365 Contact Centre can help with overcoming challenges legal organisations face in delivering customer service

by Chris Goodwill | Mar 19, 2025 | Microsoft Teams Contact Centres, Blog

Microsoft Dynamics 365 Contact Center provides an advanced, AI-powered solution to address these challenges effectively.

NHS customer service transformation with Microsoft Dynamics 365 Contact Center

by Chris Goodwill | Feb 19, 2025 | Microsoft Teams Contact Centres, Blog

Overcoming challenges for NHS organisations, delivering effective customer service with Microsoft Dynamics 365 Contact Center.

Transforming Customer Service in UK Central Government with Microsoft Dynamics 365 Contact Center

by Chris Goodwill | Dec 5, 2024 | Microsoft Teams Contact Centres, Blog

In-depth insights into how Microsoft Dynamics 365 Contact Center is transforming Customer Service in UK Central Government.

Symity and Xpedition joint partnership announcement: driving excellence in customer experience and digital contact centre solutions

by Chris Goodwill | Nov 19, 2024 | Microsoft Teams Contact Centres, Blog

Symity and Xpedition joint partnership announcement: Uniting to drive excellence in customer experience and digital contact centre solutions - the aim of our joint partnership agreement.

Microsoft Dynamics 365 Contact Center: Revolutionising Customer Engagement in Financial Services

by Chris Goodwill | Jul 22, 2024 | Microsoft Teams Contact Centres, Blog

This article explores how Microsoft Dynamics 365 Contact Center enhances customer experience, improves operational efficiency and ensures compliance.