How Microsoft Dynamics 365 Contact Centre can help with overcoming challenges legal organisations face in delivering customer service

by Chris Goodwill | Mar 19, 2025 | Microsoft Teams Contact Centres, Blog

Microsoft Dynamics 365 Contact Center provides an advanced, AI-powered solution to address these challenges effectively.

The evolving threat of email phishing: Insights from security experts

by Marketing | Mar 5, 2025 | Microsoft Teams Rooms, Blog, Modern Work

Explore in-depth insights in UC Today’s and Pentesec’s - Symity's sister company - collaborative article about the evolving threat of email phishing attacks...

NHS customer service transformation with Microsoft Dynamics 365 Contact Center

by Chris Goodwill | Feb 19, 2025 | Microsoft Teams Contact Centres, Blog

Overcoming challenges for NHS organisations, delivering effective customer service with Microsoft Dynamics 365 Contact Center.

The 2024 data security landscape: How AI is reshaping protection strategies

by Marketing | Jan 23, 2025 | Microsoft Teams Rooms, Modern Work, Blog

Microsoft’s 2024 Data Security Index report sheds light on emerging trends, challenges, and strategies to safeguard sensitive information while navigating the rise of generative AI....

Enhancing Meetings with AI Features

by Marketing | Jan 15, 2025 | Microsoft Teams Rooms, Modern Work, Blog

Explore what’s next in Teams and beyond from Microsoft Ignite 2024 in UC Today's and Symity's collaborative video.

Microsoft Teams’ new interpreter agent aims to break down language barrier in meetings

by Marketing | Dec 17, 2024 | Microsoft Teams Rooms, Blog, Modern Work

Learn how Microsoft Interpreter Agent enables speaking your own native language in Teams meetings, and an AI-powered meeting tool is providing live translations.