by Chris Goodwill | Dec 5, 2024 | Microsoft Teams Contact Centres, Blog
In-depth insights into how Microsoft Dynamics 365 Contact Center is transforming Customer Service in UK Central Government.
by Chris Goodwill | Nov 19, 2024 | Microsoft Teams Contact Centres, Blog
Symity and Xpedition joint partnership announcement: Uniting to drive excellence in customer experience and digital contact centre solutions - the aim of our joint partnership agreement.
by Marketing | Sep 17, 2024 | Microsoft Teams Phone, Microsoft Teams Rooms, Microsoft Teams Contact Centres, Blog, Modern Work
Symity are delighted to announce that Charterhouse Group have achieved re-certification in ISO 27001 and 9001.
by Chris Goodwill | Jul 22, 2024 | Microsoft Teams Contact Centres, Blog
This article explores how Microsoft Dynamics 365 Contact Center enhances customer experience, improves operational efficiency and ensures compliance.
by Marketing | Dec 19, 2023 | Microsoft Teams Contact Centres, Blog
Our Contact Centre as a Service (CCaaS) Expert, Chris Goodwill, and UC Today created another great article with in-depth insights around this topic.
by Chris Goodwill | Nov 8, 2023 | Microsoft Teams Contact Centres, Blog
Making sure your customer’s journey through your contact centre is as easy and simple as possible is the key to First Time Resolution (FTR). Native Microsoft Teams Contact Centre technology deployment makes this possible.
