Microsoft Teams Contact Centre

Microsoft Dynamics 365 Contact Center provides an advanced, AI-powered solution to address these challenges effectively.

Overcoming challenges for NHS organisations, delivering effective customer service with Microsoft Dynamics 365 Contact Center.

In-depth insights into how Microsoft Dynamics 365 Contact Center is transforming Customer Service in UK Central Government.

Symity and Xpedition joint partnership announcement: Uniting to drive excellence in customer experience and digital contact centre solutions - the aim of our joint partnership agreement.

This article explores how Microsoft Dynamics 365 Contact Center enhances customer experience, improves operational efficiency and ensures compliance.

Our Contact Centre as a Service (CCaaS) Expert, Chris Goodwill, and UC Today created another great article with in-depth insights around this topic.

Making sure your customer’s journey through your contact centre is as easy and simple as possible is the key to First Time Resolution (FTR). Native Microsoft Teams Contact Centre technology deployment makes this possible.

Microsoft Teams certified Contact Centres are a game-changer in the Contact Centre space, offering unparalleled scalability, seamless integrations and a pace of innovation that’s hard to ignore.

Many vendors, old and new, have looked to build upon the Microsoft Ecosystem to ensure they can hit the mark where most of the end user market resides, in Microsoft Teams.