by Chris Goodwill | Nov 8, 2023 | Microsoft Teams Contact Centres, Blog
Making sure your customer’s journey through your contact centre is as easy and simple as possible is the key to First Time Resolution (FTR). Native Microsoft Teams Contact Centre technology deployment makes this possible.
by Chris Goodwill | Nov 8, 2023 | Microsoft Teams Contact Centres, Blog
Microsoft Teams certified Contact Centres are a game-changer in the Contact Centre space, offering unparalleled scalability, seamless integrations and a pace of innovation that’s hard to ignore.
by Marketing | Nov 7, 2023 | Blog, Modern Work
Gain valuable insights on preparing to use Copilot for Microsoft 365 from this informative article by UCToday and Symity.
by Marketing | Nov 7, 2023 | Microsoft Teams Rooms, Blog
Our Strategic Partner Manager, Wesley Budd, and UC Today created another great article with in-depth insights around optimised Teams Rooms.
by Wesley Budd | Nov 2, 2023 | Microsoft Teams Rooms, Blog, Modern Work
If you’re looking for a device that can enhance your team’s collaboration and productivity, then Symity recommends checking out the Yealink Meeting Board 86, an all-in-one interactive display that integrates a 4K touch screen, a 4K camera, a speaker, and a microphone array. It works seamlessly with Microsoft Teams.
by Wesley Budd | Oct 23, 2023 | Microsoft Teams Rooms, Blog, Modern Work
According to the latest Work Trend Index from Microsoft, whilst technology has enabled us to work from anywhere, it has also created a massive overload of data, emails, meetings, and notifications that is overwhelming our ability to focus, think creatively, and innovate. The solution: the rise of AI Copilots that will work alongside humans, augmenting their capabilities and transforming their work processes.
