by Chris Goodwill | Jun 7, 2023 | Microsoft Teams Contact Centres, Blog
Since Microsoft announced its Digital Contact Centre Platform as a new offering in November 2021, its presence within the CCaaS ecosystem continues to evolve and solidify.
by Chris Goodwill | Mar 24, 2023 | Microsoft Teams Contact Centres, Blog
What are the benefits of moving to Contact Centre as a Service (CCaaS)? Overall, moving to a CCaaS solution can help businesses improve their customer service while reducing costs and increasing flexibility.
by Chris Goodwill | Nov 14, 2022 | Blog
Today Symity, part of the Charterhouse Group proudly announces that Chris Goodwill – Modern Workplace Sales Specialist, has been awarded as one of the 30 global ANYWHERE365® Ambassadors. He was selected from well over 100 worldwide nominations.
by Chris Goodwill | Nov 13, 2022 | Microsoft Teams Contact Centres, Blog
Since 2020, the working world has turned into an irrevocably different place – and contact centres have transformed right alongside it.
by Chris Goodwill | Sep 22, 2021 | Blog
Have you ever joined a Teams Meeting late? Scrabbling to grab some paper and pen to be able to take notes? Or trying to open OneNote and navigate to the right notebook to add a new section and page? That was me about 12 months ago, then this happened .. Capturing...
