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Women in Tech – advice and insights – Developer Hibo Jama

Women in Tech – advice and insights – Developer Hibo Jama

by Marketing | Jan 10, 2024 | Blog, Modern Work

Get valuable insights from Hibo Jama, Developer at Symity, in regards to women in in technical jobs. Learn how she got where she is today and receive best practise advice.
Women in Tech – advice and insights – Developer Hibo Jama

Women in Tech advice and insights – UC Services Engineer Sarah Reed

by Marketing | Jan 9, 2024 | Blog, Modern Work

If you are a woman seeking a technical role or interested in joining our team, Sarah Reed, one of the UC Services Engineers at Symity, offers invaluable insights and advice.
The Future of Customer Service: AI-Powered Efficiencies in Contact Centres

The Future of Customer Service: AI-Powered Efficiencies in Contact Centres

by Marketing | Dec 19, 2023 | Microsoft Teams Contact Centres, Blog

Our Contact Centre as a Service (CCaaS) Expert, Chris Goodwill, and UC Today created another great article with in-depth insights around this topic.
The Future of Customer Service: AI-Powered Efficiencies in Contact Centres

Improving customer experience through Microsoft Teams Contact Centre deployment

by Chris Goodwill | Nov 8, 2023 | Microsoft Teams Contact Centres, Blog

Making sure your customer’s journey through your contact centre is as easy and simple as possible is the key to First Time Resolution (FTR). Native Microsoft Teams Contact Centre technology deployment makes this possible.
Moving your Contact Centre to the Cloud using Microsoft powered solutions

Moving your Contact Centre to the Cloud using Microsoft powered solutions

by Chris Goodwill | Nov 8, 2023 | Microsoft Teams Contact Centres, Blog

Microsoft Teams certified Contact Centres are a game-changer in the Contact Centre space, offering unparalleled scalability, seamless integrations and a pace of innovation that’s hard to ignore.
5 Ways to Prepare for Copilot for Microsoft 365

5 Ways to Prepare for Copilot for Microsoft 365

by Marketing | Nov 7, 2023 | Blog, Modern Work

Gain valuable insights on preparing to use Copilot for Microsoft 365 from this informative article by UCToday and Symity.
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